“Petraveller was the only one to follow up on the quote and provide immediate, upfront and honest information.”
Tall and handsome Poddle, Rigby travelled with Petraveller from Sydney to Frankfurt. Rigby’s pet mum Eden talks of her pet’s personality and why she hired Petraveller over other pet transport companies.
Rigby was born on the 5th of March 2019 and joined the Miles family in May 2019. He has been with the family ever since. Eden says, “We have tried to go above and beyond with training Rigby, but he is still learning. I hope to find some Rally-O and Agility sports in Berlin that we can join and compete in. When he gets older, I hope Rigby would be calm enough to be trained as a therapy dog who visits sick or old people and provide comfort.”
Describing her pooch’s behaviour, Eden says, “Rigby is generally friendly and still has a lot of puppy energy. He chooses some people, and they become his “best friends”. If you are his best friend, expect him to jump up to give you chin-kisses!” She continues, “He also likes to show affection by going in between your legs.”
Eden was moving to Frankfurt, Germany, as her husband got a job in Berlin earlier this year. “The decision to look abroad for employment was more to test what was out there, but he received a great full-time contract! With COVID, our plans were delayed, and my husband didn’t move to Berlin until borders opened in August. He has been working in Berlin since. Rigby is part of our family, and we would never move without him.”, says Eden.
Relocating a pet across the world is not as easy as it sounds. Therefore Eden decided to seek assistance from a pet relocation company. She says, “I received Rigby’s travel crate from another courier, but the process of sizing and ordering the crate was difficult, especially as we don’t live in Sydney. I found communication was difficult with them, and that was the ultimate reason I wanted to look elsewhere, where we were able to actually transport Rigby.”
She adds, “I received travel quotes from a total of three couriers. But Petraveller was the only one to follow up on the quote and provide immediate, upfront and honest information (especially considering the current travel situation). Also, the vet next door is comforting.”
Rigby had a comfortable journey from Sydney to Frankfurt. Thank you, Eden, for trusting us with your fur baby. We wish you a happy life ahead with Rigby.