We understand that your pet needs to travel quickly and comfortably. That’s why we’re all about the care factor.
Our promise to you
- The safety of your pet always comes first
- We never sedate your pet
- Our experienced Pet Concierges will always be on time to collect and deliver your pet and will only travel on direct routes to your pet’s destination
- Your pet only travels in an airline approved Petraveller Sky Crate with a Petraveller Sky Bed
- Travel routes are via pet-friendly airlines and include the shortest transit times
- Your pet is priority boarded and disembarked on all flights
- You will receive updates by phone and email during your pet’s journey and at all transit points
- We’re available to take your call 24 hours a day, seven days a week when your pet is travelling with us
- We treat every pet like a member of our family
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